Tjitske Hartman [ICT Group]

Managing cultural diversity in your software projects

11:45 – 12:25 and 16:00 – 16:40 (subject to change)

With an increasing influx of internationals, how do you deal with the cross-cultural element in your (software) projects? The tech and IT sector in the Eindhoven area is booming and resources are scarce. Without the international workforce of highly skilled migrants, our sector would not be able to blossom. These days, recruiting abroad is not a ‘could’ but a ‘should’, hence teams become more international. But how do you handle the extra dynamics of having cross-cultural teams while managing your (software) projects? Making English your corporate language and hope for the best will probably not get you too far. ICT Group has faced the challenge and would like to share experiences and best practices with you.

Having studied and worked abroad, cross-cultural interaction has always been of specific interest to Tjitske Hartman. After her Master’s programme in Dutch-German relations, she started working in the HR domain. At ICT Group, she set up international recruitment and the hiring and onboarding process for internationals. Currently, she holds the position of operations manager within the Hightech business unit of ICT Group, which works with +/- 20 different nationalities and many cross-cultural teams. In her role as an operations manager, Tjitske specializes in coaching and training in the field of intercultural communication and cultural awareness.